Proxyman Home | Professional Programming Languages & IT Solutions

Information We Collect

When you use our programming education platform, we collect several types of information to provide you with the best learning experience possible. This includes information you provide directly and data we gather automatically through your interactions with our services.

We only collect information that's necessary to deliver our educational services and improve your learning experience.

Personal information you provide during registration, including name, email address, and contact details
Educational background and programming experience level to customize your learning path
Learning progress data, including completed courses, quiz scores, and project submissions
Communication records when you contact our support team or participate in community discussions
Technical information such as IP address, browser type, and device information for platform optimization
Usage patterns and interaction data to understand how you navigate and use our educational content

How We Use Your Information

Your information helps us create a personalized and effective learning environment. We use collected data to tailor course recommendations, track your progress, and provide technical support when needed.

We analyze learning patterns across our platform to identify areas where students commonly struggle, allowing us to improve our curriculum and teaching methods. This aggregated data helps us develop better programming courses and learning resources.

Deliver personalized course content and programming challenges based on your skill level
Track your learning progress and provide detailed analytics on your development
Send important updates about new courses, platform features, and educational opportunities
Provide technical support and respond to your inquiries about our services
Improve our platform's functionality and user experience through usage analysis
Prevent fraud and maintain the security of our educational platform

Information Sharing and Disclosure

We take a strict approach to sharing your personal information. Your data stays within our organization unless there's a specific need to share it with trusted partners who help us deliver our educational services.

We never sell your personal information to third parties or use it for advertising purposes outside of our educational platform.

In certain situations, we may share your information with service providers who help maintain our platform infrastructure or process payments. These partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

Payment processors to handle subscription fees and course purchases securely
Cloud hosting providers who maintain our platform infrastructure and data storage
Analytics services that help us understand platform performance and user experience
Legal authorities when required by law or to protect our users' safety
Business partners for educational collaborations, with your explicit consent

Data Security and Protection

Protecting your personal information is a top priority for us. We implement multiple layers of security measures to safeguard your data against unauthorized access, alteration, or disclosure.

Our security infrastructure includes encryption of sensitive data both in transit and at rest, regular security audits, and strict access controls that limit who can view your personal information within our organization.

SSL encryption for all data transmission between your device and our servers
Regular security assessments and penetration testing of our systems
Secure data centers with physical access controls and monitoring
Employee training on data protection and privacy best practices
Automated backup systems to prevent data loss and ensure business continuity
Multi-factor authentication for administrative access to user data

Your Privacy Rights

You have significant control over your personal information and how it's used on our platform. We respect your right to privacy and provide multiple ways for you to manage your data.

You can access, update, or delete your personal information at any time through your account settings. If you need assistance with any privacy-related requests, our support team is available to help you exercise these rights.

You can request a complete copy of all personal data we have about you, and we'll provide it in a readable electronic format within 30 days.

Access and review all personal information we have collected about you
Update or correct any inaccurate personal information in your account
Delete your account and associated personal data from our systems
Opt out of non-essential communications and marketing messages
Request data portability to transfer your information to another service
Object to certain types of data processing for specific purposes

Data Retention

We keep your personal information only for as long as necessary to provide our educational services and fulfill the purposes outlined in this privacy policy. Different types of data are retained for different periods based on their purpose and legal requirements.

When you close your account, we begin the process of deleting your personal information from our active systems. However, some information may be retained in our backup systems for a limited time to ensure data recovery in case of technical issues.

Account information is retained while your account remains active
Learning progress data is kept for up to 3 years after account closure
Communication records are maintained for 2 years for support purposes
Financial transaction records are kept for 7 years as required by law
Technical logs and analytics data are automatically purged after 18 months

Cookies and Tracking

Our platform uses cookies and similar technologies to enhance your learning experience and understand how you interact with our educational content. These small data files help us remember your preferences and provide personalized features.

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some functionality of our platform. We use both session cookies that expire when you close your browser and persistent cookies that remain on your device for a specified period.

Essential cookies that enable basic platform functionality and security
Preference cookies that remember your settings and learning preferences
Analytics cookies that help us understand platform usage and improve our services
Performance cookies that optimize loading times and platform responsiveness

International Data Transfers

As aHong Kong-based company, we primarily store and process your data withinHong Kong. However, some of our service providers and partners may be located in other countries, which means your information might be transferred internationally.

When we transfer data internationally, we ensure that appropriate safeguards are in place to protect your privacy rights. This includes using standard contractual clauses and working only with providers who maintain adequate data protection standards.

All international data transfers are conducted in compliance with Hong Kong privacy laws and international data protection standards.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through your registered email address or by displaying a prominent notice on our platform.

We encourage you to review this policy periodically to stay informed about how we're protecting your information. The date of the last update is shown at the bottom of this policy for your reference.

Email notifications for major policy changes that affect your rights
Platform notifications for updates to data collection practices
30-day notice period before significant changes take effect
Clear explanation of what changes have been made and why

Privacy Policy